Free File Edition

Privacy Policy

Effective on May 17, 2016

This privacy policy applies to www.1040.com owned and operated by Drake Software. This privacy policy describes how Drake Software collects and uses the personal information you provide on our Web site: www.1040.com . It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

TRUSTe

Drake Software has received TRUSTe's Privacy Seal signifying that this privacy policy and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through the Web site, www.1040.com, and the collection, use and disclosure of information we collect through our service. The use of information collected through our sevice shall be limited to the purpose of providing the service for which the Client has engaged Drake Software.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

Collection and Use | Information Sharing | Tracking Technologies | How We Respond To Do Not Track Requests | Security | Additional Info | Contact Info

Collection and Use of Personal Information

We collect the following personal information from you

  • Contact Information such as name, email address, mailing address, phone number
  • Financial Information such as bank or brokerage account numbers, types of investments and billing information
  • Social Security Number
  • Unique Identifiers such as user name, account number, password

We also collect the following information from you

  • Information about your business such as company name, company size, business type
  • Demographic information such as age, and zip code

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you marketing communications
  • Improve our Web site and marketing efforts
  • Conduct research and analysis

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@1040.com.

Third Party Information

If you provide us personal information about others, or if others give us your information such as name, Social Security Number and date of birth as relates to information needed to add dependents we will only use that information for the specific reason for which it was provided to us.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy . We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as a credit card processing company to bill you for services and an email service provider to send out emails on our behalf. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if Drake Software is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.

Cookies and Other Tracking Technologies

Drake Software and our partners, affiliates, or analytics or service providers use cookies or similar technologies. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for remembering user settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link this automatically collected data to other information we collect about you. Or

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you.

Advertising

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Drake Software. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Social Media Features

Our Web site includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@1040.com.

Do Not Track Signals

There is no uniform or consistent standard or definition for responding to, processing, or communicating Do Not Track signals. At this time Drake websites do not function differently based a user's Do Not Track signal. For more information on Do Not Track signals, see All About Do Not Track (https://allaboutdnt.com/).

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at support@1040.com

Additional Policy Information

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, or to request deletion of your personal information, you may log into your account and make the appropriate changes in your account management center or you may contact us at support@1040.com. We will respond to your request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at the email above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Notification of Privacy Policy Changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us about this privacy policy by writing or email us at the address below:

Drake Software

235 East Palmer Street

Franklin, NC, United States 28734

Email: support@1040.com